Privacy Policy
ELZY Transport Express
(“Company,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our services.
⸻
1. Information We Collect
We may collect the following information:
• Name
• Phone number
• Email address
• Pickup and delivery addresses
• Vehicle information
• Any other information provided by the customer during booking or communication
⸻
2. How We Use Your Information
We use your information to:
• Provide vehicle transportation services
• Schedule pickups and deliveries
• Communicate updates regarding your shipment
• Respond to customer inquiries
• Improve our services
⸻
3. SMS Communication
By providing your phone number, you consent to receive SMS messages from ELZY Transportation Inc related to your vehicle shipment.
These messages may include:
• Pickup and delivery notifications
• Driver arrival updates
• Order status updates
• Customer support communication
Message frequency may vary. Message and data rates may apply.
You can opt out at any time by replying:
• STOP to unsubscribe
• HELP for assistance
⸻
4. Sharing of Information
We do not sell, rent, or share your personal information with third parties for marketing purposes.
We may share information only when necessary to:
• Complete your vehicle shipment (e.g., with drivers or logistics partners)
• Comply with legal obligations
SMS consent is not shared with third parties or affiliates.
⸻
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse.
⸻
6. Your Rights
You have the right to:
• Request access to your personal data
• Request correction or deletion of your data
• Opt out of communications at any time
⸻
7. Cookies and Tracking
Our website may use cookies or similar technologies to improve user experience and analyze website traffic.
⸻
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
⸻
9. Contact Information
If you have any questions about this Privacy Policy, please contact us:
ELZY Transport Express
Email: elzytransportexpress@gmail.com
Phone: 954-469-9366